Terms of Service
1. Introduction
Welcome to A Plan in Place LLC dba In Your Driveway (“we,” “us,” “our”). By accessing or using our website and services, you agree to comply with and be bound by the following Terms of Use. Please read these terms carefully before using our services.
2. Eligibility
Our services are available to all individuals who can form legally binding contracts under applicable law. By using our services, you represent that you meet this requirement.
3. Use of Services
You agree to use our services only for lawful purposes and in accordance with these Terms of Use. You agree not to:
- Engage in any activities that could harm or disrupt our services, including but not limited to, DDoS attacks or spamming.
- Use unauthorized automated scripts, bots, or crawlers that are not associated with legitimate search engine indexing or other lawful activities.
- Attempt to gain unauthorized access to any portion of our website, servers, or network infrastructure.
- Use our services to transmit any harmful or malicious content, including viruses, malware, or any other code designed to disrupt, damage, or limit the functionality of any software or hardware.
We reserve the right to terminate or suspend access to our services for any user who violates these rules or engages in any abusive behavior.
4. Payments and Refunds
- Payments:
- All payments for services are processed securely through our payment gateway. By authorizing a payment, you agree to the amount charged and the services provided.
- If you opt for a recurring or subscription service, payments will be automatically processed according to the billing cycle specified at the time of purchase.
- Cancellations:
- Recurring or subscription services can be canceled at any time through your customer portal (if the site features one) or by sending a detailed email request to . The request must come from the email address associated with your order.
- Cancellations of appointments made within 24 hours of the scheduled service will be charged the full amount authorized at the time of booking, minus processing fees (approximately 8%).
- Cancellations made more than 24 hours before the scheduled service will be refunded in full, minus processing fees (approximately 8%) and the travel/mileage fee.
- Refunds:
- Refunds will be processed within a reasonable timeframe after the cancellation request is received and approved.
- Refunds will be issued to the original payment method used at the time of purchase.
- We reserve the right to deny refund requests in cases where services have already been rendered or if the cancellation does not meet the above criteria.
- Disputes:
5. Role as Service Facilitator
In Your Driveway acts as a facilitator, connecting customers with third-party service providers who perform the actual mechanic services. We do not provide the services directly and are not responsible for the quality, safety, or legality of the services performed by these third-party providers. Any issues or disputes regarding the services should be addressed directly with the service provider.
6. Limitation of Liability
To the fullest extent permitted by law, In Your Driveway shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of, or inability to access or use, our services; (ii) any conduct or content of any third-party on or related to our services; (iii) any content obtained from our services; and (iv) unauthorized access, use, or alteration of your transmissions or content.
Our liability is limited to the amount you paid for the services in question. We do not assume liability for any damages resulting from the services provided by third-party vendors.
7. Intellectual Property
All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of In Your Driveway or its content suppliers and is protected by United States and international copyright, trademark, and other intellectual property laws. You may not use, reproduce, distribute, or display any part of this site or its content without our prior written consent, except for personal, non-commercial use.
8. Termination
We reserve the right to terminate or suspend your access to our services, without prior notice or liability, for any reason whatsoever, including but not limited to, your breach of these Terms of Use. Upon termination, your right to use the services will cease immediately. If you wish to terminate your account, you may do so at any time by contacting us at .
9. Governing Law
These Terms of Use and any disputes arising from or related to the use of our services shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions.
10. Amendments
We reserve the right to modify or replace these Terms of Use at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our services following the posting of any changes constitutes your acceptance of those changes. We encourage you to review the Terms of Use periodically to stay informed of any updates.